Frequently Asked Questions
Who are ECHOES snacks intended for?
Echoes snacks are intended to be enjoyed by everyone and anyone! Great for keeping you going while you’re out and about, or for an option to satisfy your sweet tooth. With two delicious flavors and two convenient formats, you’re sure to find something you’ll love!
What allergens do Echoes products contain?
Please see individual product listing for allergens pertaining to each product.
How are the products sweetened?
Our products are naturally sweetened with fruit – they contain no artificial sweeteners (such as aspartame, erythritol) or high intensity sweeteners (such as stevia, monkfruit).
What is the shelf life once the product has been opened?
You can safely enjoy your Echoes snacks up to 10 days once opened.
What shipping options do you offer?
We offer FedEx shipping throughout the continental U.S. (48 states). We do not ship to PO boxes.
How much does shipping cost?
We offer free FedEx shipping throughout the continental U.S.
How do I track my order?
You will receive an automated email with tracking information once your order is on its way. Please contact customer support if you don’t receive an email within 24 hours.
Who do I contact if I have questions related to product or ordering?
Our Customer Service Team would be happy to help! Please call: 1-855-599-1185 Monday through Friday from 8:30 am - 5:00 pm EST or email support@echoessnacks.zendesk.com
If it’s 90% Fruit, Nuts and Seeds…what’s the other 10%?
Plant-based fat and flour for product texture, along with spices and natural flavor.